If you see your child being bullied online, it really can be painful, and you often may feel like getting angry or jumping in and saying something to the other child, but definitely don't do that. Don't ever post anything online that could embarrass your own child. If you know the parents of the other child and feel like they would react well, it can be appropriate to call them, but you do run the risk that they will defend their own child, and it could turn into something that's going to really embarrass your child. Again, the key is you don't want your child to feel like you're going above them, or to somebody else. It's going to make them feel worse with their peers, and then people will call them a 'tattle-tale' or other things. Usually with the online bullying, something's going on offline, so talk to the teacher at the school, talk to the principal at the school; try to determine what's happening in your child's life that is now coming into the online world, and see if you can deal with it that way; asking the teacher to possibly step in, or the school to step in, without connecting it to you. Then obviously, talk to your child about it. They can 'de-friend' the person, they can 'block' them; there are plenty of choices children can make, so that they don't have to feel the emotional trauma. The problem is, many children don't tell adults when they're being bullied online, even though a third of them say they're being bullied online. You want to make them feel like they're not going to be embarrassed or shamed by anyone if they come to you.